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We're here to assist you in resolving any issues you're facing. To better understand the problem and provide you with accurate solutions, we kindly request your assistance in sharing visual evidence. If you have encountered an error message, observed a malfunction, or encountered any other visual anomalies, we encourage you to upload pictures or videos showcasing the issue. Please ensure you have captured clear and well-lit images or videos of the issue. If possible, provide multiple angles or screenshots to give us a comprehensive view. Thank you for your cooperation in helping us assist you effectively. We look forward to reviewing your visual evidence and providing you with the best possible solutions. Please expect a call from your local sales representative within the next 1-2 business days.